Find the art you love
Photography by Rochelle & Jan Salava
FAQ
Can you frame my prints for me?
Yes. Contact us. Quoted separately.
Do you include a certificate of authenticity?
Yes, artworks are accompanied with a certificate of authenticity on the back of the artwork.
Can you organise wall art instalation for me?
Yes, we can organise or recommend our trusted and insured wall art installation specialist in the Sydney area.
Are import tax or customs fees included in the price if I live outside Australia?
No. For international shipments, it's important to note that we don't directly manage customs clearance nor do we have control over it. Any duty, tax, or customs-related fees imposed by the destination country's customs are the responsibility of the receiver.
These charges must be settled in full before the parcel can be released for delivery. Please understand that these costs are unpredictable and beyond our knowledge or estimation.
For more accurate information, we recommend contacting the local authority in your respective country.
To further clarify, these charges are the responsibility of international collector and are not covered by Salava Fine Art under any circumstances.
Can I cancel my order or return my wall art?
No. All works are custom orders.
Orders are custom-made and as such, we are unable to offer returns or exchanges for change of mind.
What do I do if my order is received damaged?
Your artwork is professional packed and shipped by Pack & Send.
Pack & Send offers a transit warranty, providing extra peace of mind by covering any loss or damage during transit.
In the rare occasion your order may have been damaged during transit, please contact us at info@salavafineart.com within 14 days of delivery and supply all of the below information in an email.
1. Full name, postal address and order details.
2. A photo(s) of the damaged product.
3. A photo of the interior packaging and delivery box.
Please be aware that once the artwork has been transported from the original delivery destination, insurance coverage is no longer applicable.
How can I contact you?
Email us to schedule a Zoom call.
Where are you based?
We are based in Sydney, NSW Australia.
Testimonials
Emma S.
...breathtaking detail, vibrant colors, and flawless quality. It’s clear that meticulous care went into every aspect of its creation. A true work of art that far exceeded all my expectations!